5 million pounds canada goose store ($15

UK energy supplier SSE fined

LONDON, April 3 (Reuters) British utility SSE has been fined uk canada goose outlet 10.5 million pounds canada goose store ($15.9 million) for mis selling, the largest fine the regulator has ever imposed on an energy buy canada goose jacket supplier.

Ofgem said on Wednesday it had found failures relating to telephone, in store and doorstep sales at SSE every stage of the process including at uk canada goose management level.

level of fine reflects the seriousness and duration of breaches, the likely substantial harm Canada Goose Parka that they have caused and the likely gain to SSE, it added.

The fine is a sign that the government and regulator are taking more aggressive action against energy companies that are found to have misled customers, adding to already high retail energy prices.

Ofgem said SSE which provides gas, electricity, phone and broadband for households had made misleading and inaccurate statements to customers in Canada Goose Coats On Sale order to make a sale.

Examples it gave included telling customers Canada Goose Outlet they would save money but switching them to a more expensive contract and telling them competitor price increases were higher than they actually were.

Newly appointed Energy Minister Michael Fallon said that he had seen Canada Goose online a worse case of consumers being misled canada goose outlet so badly.

Although SSE management had not willfully breached licence conditions, Ofgem Canada Goose Jackets said that the board paid insufficient attention to compliance and it was not a canada goose black friday sale high priority for canada goose clearance sale it.

is deeply regretful that breaches occurred jacketstock and apologises unreservedly to any customers who have been affected by sales activity which ran counter to cheap canada goose uk the values and culture of the company, SSE canada goose uk shop said.

It said it had already taken action to remedy the canada goose factory sale issues raised, including stopping doorstep selling, bringing telesales in house, and canada goose coats on sale training and restructuring.

SSE has already been fined 1.25 Canada Goose sale million pounds cheap Canada Goose for doorstep mis selling by the courts. It has earmarked 5 canada goose uk black friday million pounds to reimburse customers who felt they canada goose have been misled.

It has paid out around 400,000 pounds of this so far.

NEW REGULATION Energy Minister Fallon, who replaced John Hayes last week, said that the government planned canada goose coats Energy Bill would give Ofgem the teeth it needed in future to get compensation to those directly canada goose clearance affected.

using new legislation to require suppliers canada goose uk outlet to simplify their tariffs and get rid of historic poor deals, he said.

End canadian goose jacket user lobby Canada Goose Online group Consumer Focus warned that SSE was not the only energy company that had broken rules.

is not a case of one bad apple or one rogue sales team. Other companies have also broken direct selling, Consumer Focus said in a statement.

Last year, EDF paid out 4.5 million pounds to help vulnerable consumers after Ofgem buy canada goose jacket cheap found it had breached some licence conditions in its sales and marketing.